Terms and Conditions

Our service

British IPTV provides access to live TV channels, films, series and catch-up over your internet connection. Channel line-ups and content can change from time to time, because they depend on third-party broadcasters.

Subscriptions and payment

• Subscriptions are sold for 1, 3, 6 or 12 months at the prices shown on our pricing page.
• You pay once for the whole period. There is no minimum contract and nothing renews automatically.
• Your subscription starts when your login details are sent to you, usually within 5-7 minutes of payment.
• Prices are in pounds sterling and may change, but a change never affects a subscription you have already paid for.

IPTV with subscription (box) orders

• If you order a box with your subscription, the box is yours to keep. It is not a rental.
• Your subscription period starts when the login is activated on the box, not when the box is posted.
• We deliver to addresses in England, Scotland, Wales and Northern Ireland. Delivery times are confirmed when you order.

TV Licence

In the UK you must be covered by a TV Licence to watch or record programmes as they are shown live on any channel, or to use BBC iPlayer. A British IPTV subscription does not include or replace a TV Licence, and you are responsible for holding one where the law requires it.

Your account

• Your login is for personal, household use only.
• Each subscription covers one stream at a time unless you have bought extra connections.
• You must not share, resell or publicly distribute your login details.
• You are responsible for keeping your login details safe.

Acceptable use

You agree not to use the service for any unlawful purpose, not to record or rebroadcast content commercially or show it in public places such as pubs and clubs, and not to try to disrupt, copy or reverse engineer the service. We may suspend or close accounts that break these rules.

Equipment and internet

You need a compatible device and a stable internet connection. We recommend at least 10 Mbps for HD and 25 Mbps for 4K. Problems caused by your device, your broadband provider or your home network are outside our control, but our support team will always try to help.

Service availability

We work hard to keep the service running 24/7, but we cannot promise it will never be interrupted. Short outages for maintenance or reasons outside our control may happen.

Cancellation and refunds

Cancellation and refunds are handled under our Refund Policy, which forms part of these terms.

Our liability

Nothing in these terms limits your statutory rights under the Consumer Rights Act 2015, or our liability for death or personal injury caused by negligence, or for fraud. Otherwise, we are not liable for losses that were not foreseeable, and our total liability is limited to the amount you paid for your current subscription.

Governing law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.

Changes to these terms

We may update these terms from time to time. The latest version is always on this page, with the date it was last updated.

Contact us

Questions about these terms? Email support@bestbritishiptv4k.com or message us on WhatsApp.