British IPTV questions & answers
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What people ask before they switch
Moving from Sky, Virgin Media or Freeview to British IPTV raises the same handful of questions, so we have answered the ones UK customers send us most. You'll find how the service works, how quickly your login arrives, which UK and regional channels are included, how to watch the Premier League, what broadband you need and how adding a second TV works. We also explain where the TV Licence fits in, because it still applies to live TV over IPTV. If your question isn't here, read our IPTV UK explainer, the device setup guides or compare the IPTV subscription UK plans.
What is British IPTV?
British IPTV is an IPTV subscription for UK homes. It streams live TV over your broadband instead of an aerial, satellite dish or cable, and works on a Firestick, Android TV box, Smart TV, MAG or Formuler box, phone or computer. Every plan includes 36,000+ channels and 248K films and series.
How quickly will I get my login?
Most customers receive their login on WhatsApp within 5-7 minutes of ordering, at any time of day or night.
Which UK channels are included?
The UK group includes BBC One, BBC Two, ITV1, Channel 4, Channel 5, Sky Atlantic, Sky Sports, TNT Sports, Premier Sports, Dave, E4 and many more, plus regional channels such as STV, UTV, BBC Scotland and S4C.
Can I watch the Premier League?
Yes. The channels that show Premier League, EFL, Scottish Premiership, Champions League and Europa League football are included on every plan, in HD and 4K where available.
Do I still need a TV Licence?
Yes. In the UK you need a TV Licence to watch or record live TV on any channel or device, including over IPTV, and to use BBC iPlayer. British IPTV does not replace your TV Licence.
What broadband speed do I need?
Around 10 Mbps per HD screen and 25 Mbps for 4K. Any UK provider works, including BT, Sky, Virgin Media, TalkTalk and full-fibre networks. Connecting by Ethernet gives the steadiest picture.
How is it different from Sky or Virgin Media?
There is no 18- or 24-month contract, no box rental, no installation and no price rise halfway through. You pay once in pounds for 1, 3, 6 or 12 months and watch on devices you already own.
Can I use it on more than one TV?
Yes. Each subscription covers one stream at a time. Message us on WhatsApp and we will add a connection for each extra TV in the house.
Do you sell IPTV with a box?
Yes. IPTV with subscription gets you a 4K Android TV box already logged in with 12 months of British IPTV, delivered anywhere in the UK. You plug it in and watch.
What is your refund policy?
If the service doesn't work on your device and our support team can't fix it, you can ask for a refund within 7 days. See our refund policy for the full conditions and your rights under UK consumer law.